Whirlpool workers: ‘Glad it’s finally over’

story by Michael Tilley
mtilley@thecitywire.com

Editor’s note: A Facebook page has been created by a former Whirlpool worker with the goal of being “a good place to post memories of your days at Whirlpool.” Link here to connect to the page.

Fred Denney and Pete Galvan say Whirlpool officials are “cheap bastards.” And that was after they were given a few chances to soften their opinion.

Whirlpool announced Oct. 27, 2011, it would close its Fort Smith refrigeration manufacturing plant. Today’s (June 29) closure will mark the end of more than 45 years of Whirlpool operations in Fort Smith. The Norge Company opened in 1961 a factory for the manufacture of refrigerators, freezers, and air conditioners. It was purchased by Whirlpool in 1966 and expanded.

The Benton Harbor, Mich.-based company moved production of trash compactors from Fort Smith to Ottawa, Ohio, and production of built-in refrigerators will move to Amana, Iowa. Production of the side-by-side refrigerators, once the bread-and-butter of Whirlpool’s Fort Smith plant, will move to Ramos Arizpe, Mexico.

The future of Whirlpool’s Fort Smith refrigerator-production plant was a cause for concern following the November 2003 announcement by Whirlpool of a global reorganization plan. Following November 2003, Whirlpool announced numerous production cuts and layoffs. Whirlpool employment in Fort Smith dropped from about 4,600 in early 2006 to an estimated 850 on June 29.

‘JOB ENDED TODAY’
Denney, 62, has been with Whirlpool for 35 years. His first job with the company was spraying a porcelain coating on what was once the inside of a Whirlpool refrigerator.

On Wednesday (June 27), he spent the day “picking boogers and snot” — aka, removing excess plastic and sealer from refrigerator parts — off of some of the last 25-cubic feet side-by-side refrigerators to be produced at the plant.

“My job ended today,” Denney said when asked if he would work through to Friday. “And I don’t mind telling you that I’m glad it’s finally here.”

Whirlpool officials may also be glad Denney is out the door. Denney spoke to the media when the company announced it was leaving. He was required to visit management, who wanted to encourage him to pipe down.

“The first thing this lady tells me is, ‘You’re not in trouble.’ And I’m thinking, ‘Then why the hell am I in here?’” Denney said of the meeting. “They were just trying to intimidate me. ... That’s how Whirlpool works out there. They keep everyone, or they try to keep everyone scared.”

(Over the course of several weeks, Whirlpool officials did not respond to numerous phone calls and e-mails from The City Wire.)

OUT THE DOOR
Galvan, an Army veteran who will be 62 on July 14, has been with Whirlpool for 34 years. He first worked in the warehouse, but moved up to a systems inspector — a relatively high-profile job for hourly workers at the plant.

“Basically, the last product will be coming by my area for approval before it leaves,” said Galvan, who will be one of the last of the employees to clock out today (June 29).

As to the final products made at the plant, Galvan wouldn’t buy one.

“They are doing everything they can to pressure us to get everything out the door as fast as we can. They are making sure we don’t inspect anything real closely,” he explained.

At this point, it’s more about quantity than quality, according to Galvan and Denney.

The two also allege that some managers are stealing valuable tools, equipment, copper and other raw materials from the plant. The managers, according to Galvan and Denney, have covered each other in the last few weeks as “small trailers” and trucks are loaded.

“If you’re a manager, you can get away with that kind of thing,” Galvan said. “They’ve done it for years, and now with this (plant closure), it’s just happening a lot more.”

CERTIFICATE AND A KEYCHAIN
Galvan and Denney, like many of the high-seniority hourly workers at Whirlpool, will receive a $6,000 severance paycheck, about $2,500 in incentive money, three paid holidays, and about $30.50 per-year-of-service monthly pay through a retirement plan. (Denney, for example, will receive around $1,067 a month from his Whirlpool retirement plan.)

Denney also received a certificate and a Whirlpool keychain.

“So, all those years, and they give me a little paper certificate and a keychain. What the hell is that?” Denney said with a frustrated laugh.

Galvan was offended by a catfish dinner the company held outside instead of in a cooler location inside the plant.

“I was so insulted by being fed outdoors after all these years that I didn’t even go. To heck with them,” Galvan said.

The company gave everyone a picture book. The front and back covers were nice color images of the Whirlpool plant and logo. Inside were “cheap looking black and white photos of all of us workers,” Denney said. “Cheap bastards.”

“Yes. What he said,” Galvan said when asked if he agreed with Denney’s “cheap” assessment.

“And I’d say everyone out there, except for the bootlickers, would say that,” Galvan added.

Denney and Galvan agree that the company provided good employment for many years, but they note they worked hard for the company. It was an equal relationship, but they say Whirlpool has ensured the end of the relationship has been favorable only for the company.

The severance plan should have been at least $1,000 for each year of seniority, with a retirement plan that included a longer term for insurance coverage, Galvan said. The men also blame the union for what they say is a poor severance package.

“This (better severance package) is something that should have been negotiated into that last (labor) contract,” Galvan said.

MOVING ON
Despite being bitter about the way the deal ended, Denney and Galvan say they are ready to move on.

Denney plans to retire and help raise his three children. He and his wife have Daniel, 15, Neiah, 9, and Neika, 6.

Moving on is the desire of most Whirlpool workers still at the plant.

“You know, ever since they made their announcement that they were shutting us down, most are just wanting to get the hell out of there and do whatever they got to do to get on with their lives,” Denney said.

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Galvan and his wife have Mark, 18, and Micah, 15. Mark recently graduated from Southside High School.

Galvan and Mark will in the fall attend the Spartan College of Aeronautics and Technology. The Tulsa-based school has graduated more than 90,000 aviation techs and pilots since 1928.

Mark plans to be an aircraft mechanic.

Galvan seeks a one-year certificate in “non-destructive testing,” a method to test aircraft components without compromising their future usefulness. Pay for careers in the sector range between $65,000 and $200,000, Galvan said. He hopes to get a job with an airline inspecting airframes. He plans to work until he’s at least 68.

“My youngest son wants to be a doctor, so someone has to put him through medical school,” Galvan said with a laugh that failed to hide the weight of responsibility to continue providing for his family.

Denney is one of the lucky ones with regard to family and finances. His house is almost paid for. With his Whirlpool retirement, Social Security and money from his wife’s job, they will be able to make ends meet.

“I’m going to be OK. ... But most folks out there, they’re really going to be hurting with their finances,” Denney said.

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Comments

miserable whirlpool workers.

What a miserable life. I would hate to waste 35 years of my life in a job I hated. WP should be sued for forcing these poor dudes to stay there all this time.

Conundrum you're funny

I think you're missing the point. After 35 years of loyal service they feel Whirlpool could have made the closing a little better for the employees. Whirlpool closed the plant for business reasons. Whirlpool can build the SxS refrigerators in Mexico a lot cheaper with Mexican labor.

Citizen,You are wrong. When

Citizen,You are wrong. When you add the cost of quality calls back in the money saved is not there. Fort Smith has had to do rework on many of the mexican products and that cost money. The Fort Smith plant had the lowest Service Incedent Rate in the Industry last year. That is including all brands not just Whirlpool's. Even the money that is saved doesn't cover some of the service calls on Mexican products or the displaced AMERICAN workers expected to buy them. As far as the ones they interviewed they could have taken the early out option but then they couldn't complain and whine. Everyone would have loved more money but the whole country is feeling the money crunch so why did they think Whirlpool would just throw money at them?

Conundrum- randys prediction

Remember I told you Maravillas Grill wouldn't make it. Your statement was"That’s a powerful statement randy. When they shut down, I’ll remember it was you who predicted it." Guess I was right about that. When you start making fun of people lives you are stepping over the line. These and others spent the better part of their lives trying to make a living and Whirlpool said sorry we can make more profits by sending your jobs to Mexico. Way to go Whirlpool.

Attracting New Manufacturers

Do you think the message in this story affects the recruitment of new industry to the Fort Smith region? Does the message help, hurt, or make little or no difference?

good point

Very good point -- these gentlemen are terrible representations of the employees at Whirlpool. Unfounded accusations, miserable attitude, chip on their shoulder, and a terrible way to end a career. Go out with some dignity!! I would hope that TCW will find more stories from WP employees that have a positive attitude and have great plans for their new chapter ahead. Something that will show how our work force is dedicated, will persevere, continue adapting and striving to be the best. Because this article and these two miserable employees don't do Fort Smith any favors.

companies leaving fort smith

this leaving to mexico is not a fort smith issue but national issue. with all the new regulations, healthcare, epa, dol, and other increases beyond what most believe necessary why would a large company build any plant in the U.S. If we don't turn our run away government around i'm afraid our new unemployment rate will be alot greater then 8%.

Oh No

You mean living wages, not trashing the environment, not attempting to pay the least bit of taxes (Hello GE). Manufacturing in America thrived while following regulations, providing a good living to its employees, and supporting America. It was only when Wall Street became too involved and making a million in profits a year wasn't enough because the shareholders want more more more, did these other arguments come about. And you bought their excuses and reasons because people want to hate the gov, so it fit into your world view and didn't rock the boat. All the while the truth stared you in the face.

unemployment rate

time will tell us who is right on this issue. obviously i admit i believe opposite of you. when wall street fails then who will you blame at that time. I never said regulations are not good. What i said was they have gone way beyond what is needed.

Exactly

Every company has them I would hate to think I spend that much time at a place I hated. The severance could have always been better but the union and people did the best they could to get more but they was closing us down not exactly amything to bargain with..

Bitter

Nobody made you stay there you are coming off as a bitter person now just me and most WP disagree with you doesn't make us brown nosers, btw you had your whole family therre for retirement???

Not a PR agency

I was never under the impression that The City Wire was supposed to be a PR agency for Fort Smith. The article says they gave Whirlpool several chances to respond, and that they never did. And for a more inspiring take on this situation, you can check out this article: http://www.thecitywire.com/node/22586#.T_H_YI7TKfQ I agree, though, the bitterness level is pretty harsh, but I can't say I'd feel any differently if I were in these gentlemen's situations.

The bigger picture

“My youngest son wants to be a doctor, so someone has to put him through medical school,” Galvan said with a laugh that failed to hide the weight of responsibility to continue providing for his family. Galvan's comment is what's wrong with this county. "Someone has to put him through medical school" What happened to working your way through school or having the GPA for a scholarship. Vote for Obama again and see how many HUNDREDS of businesses go OUT of business.

@john smith

with the price of college these days, working ones way thru college and paying completely for it without any outside assistance is as dead as Elvis. And since you obviously dont have a clue, sholarships dont provide anyone a free ride.... At least this guy is willing to work to help provide for his family....